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• Online shopping
  • Membership
    • How does the membership work?
    • How do I hold my membership?
    • How do I cancel the membership?
    • How do I reserve a pair?
  • Account
    • How do I reset my password?
    • I’m locked out of my account!
    • How can I delete my account?
    • How do I delete my payment info?
  • Product
    • What size is right for me?
    • When do you restock?
    • How should I care in the wash?
    • Difference between other products?
  • Payment
    • Password Protected
    • How do I enter a promo code?
    • When does my gift card expire?
    • My promo code isn’t working
  • Orders and Return
    • Can I change or cancel my order?
    • How do I contact support?
    • What is your return policy?
    • What’s my order status?
  • Shipping
    • How much does shipping cost?
    • Do you offer expedited shipping?
    • Do you provide gift packaging?
    • Where do you ship?